Carsten K. Rath
Reading a book of Carsten K. Rath is like being a guest at his hotels: get ready for some surprises. His books are full of surprises and anecdotes from his eventful career. Whether he is writing about service excellence, leadership or his life as a grand hotelier: his ideas and impulses for action are brought to life in stories and examples that make the read very entertaining. After all the author dislikes boring books almost as much as boring hotels and boring speeches.